FAQs

What material are your puzzles made of?

All Iconic Puzzles® are created from eco-friendly birch wood, 5mm thick.

 

How are Iconic Puzzles® created?

All Iconic Puzzles® are first designed by our graphics team. Then a technical designer together with a creative designer take care of creating the individual pieces of the puzzle with a lot of love and passion! Creating unique shapes for each puzzle, inherent to the sport in question.

 

Is the product box made of wood?

Of course, the box of all Iconic Puzzles® is also made of wood. On the front you will find our logo and the image of the puzzle carved into the wood. In the back you will find all the details of the puzzle, and our names of the social pages.
The box is aesthetically very beautiful, it is the ideal presentation for a gift.

 

I am looking for a puzzle that depicts a character that you do not have, what can I do?

Every month we launch new puzzles based on the requests we receive, so send us an email to info@iconic-puzzles.com indicating what the next puzzle you would like to see on our website.

And subscribe to the newsletter to not miss the new launches!

   

Do you have a returns policy?

✔︎ Yes! We are extremely confident that you will love each of our Iconic Puzzles®, each puzzle has been designed and engineered from us with care and love! We take care of every detail of our puzzles to obtain an absolute maximum quality from all points of view. However if you do not find our puzzles great as you expected, we do offer a 30-day returns policy. 

The product being returned must be in an unused condition and returned along with the storage bag and bow that it arrives in.

Please contact info@iconic-puzzles.com to start the return