IDON SRLS (Iconic Puzzles) - Code of Conduct

Introduction

At IDON SRLS, operating under the brand name Iconic Puzzles, we are committed to upholding the highest standards of integrity, professionalism, and ethical behavior. This Code of Conduct outlines the principles and expectations that guide our actions as a company and as individuals representing our brand. It applies to all employees, directors, suppliers, and business partners associated with IDON SRLS.

1. Leadership and Accountability

• Directors' Commitment: Our company directors, Davide Guidi and Nicolò Ragazzini, lead by example, embodying the values and ethical standards outlined in this Code. They are committed to maintaining a culture of integrity and accountability at all levels of the organization.
• Employee Responsibility: All employees of IDON SRLS are expected to understand, adhere to, and promote this Code of Conduct. Each employee is responsible for upholding our company’s reputation and acting in a manner that reflects our core values.
• Supplier Compliance: We hold our suppliers to the same high standards that we uphold internally. All suppliers are required to comply with this Code of Conduct, ensuring that their operations and practices align with our ethical and legal expectations.

 

2. Integrity and Ethical Behavior

• Honesty and Transparency: We conduct all business dealings with honesty, transparency, and fairness. We communicate openly and truthfully with customers, partners, and colleagues, ensuring that our actions consistently reflect our words.
• Compliance with Laws and Regulations: IDON SRLS complies with all applicable laws, regulations, and industry standards in every country where we operate. We expect our employees and suppliers to adhere to these legal and ethical standards without exception.

 

3. Respect for People

• Diversity and Inclusion: We value and respect the diversity of our workforce and business partners. IDON SRLS is committed to creating an inclusive environment where all individuals are treated with respect, regardless of race, gender, age, religion, sexual orientation, or background.
• Non-Discrimination: We strictly prohibit any form of discrimination based on race, color, religion, gender, sexual orientation, national origin, age, disability, or any other protected status. We are committed to equal opportunity in all aspects of employment.
• Harassment or Abuse: We maintain a zero-tolerance policy for any form of harassment, abuse, or bullying. All employees and partners must be treated with dignity and respect. Any behavior that undermines this standard is not tolerated.

 

4. Employment Practices

• Employment Relationship: IDON SRLS believes in maintaining fair and legal employment relationships. All employment contracts and agreements must comply with applicable laws, ensuring that terms are clearly defined, understood, and respected by both parties.
• Forced Labor: We do not tolerate any form of forced, bonded, or involuntary labor. All work must be conducted voluntarily, and employees must have the freedom to leave their employment upon reasonable notice.
• Child Labor: We strictly prohibit the use of child labor. All employees must meet the minimum legal working age in their country of employment. IDON SRLS is committed to supporting the education and well-being of young workers.

 

5. Freedom of Association and Collective Bargaining

• Freedom of Association: Employees have the right to freely associate and join organizations of their choosing, including trade unions, without fear of reprisal, intimidation, or harassment.
• Collective Bargaining: We respect the rights of employees to engage in collective bargaining to negotiate employment conditions. IDON SRLS commits to engaging in open and constructive dialogue with employee representatives.

 

6. Health, Safety, and Environment

• Workplace Safety: The safety and well-being of our employees are of utmost importance. We are committed to providing a safe and healthy working environment, complying with all relevant health and safety regulations. Employees are expected to adhere to safety guidelines and report any hazards immediately.
• Environmental Stewardship: IDON SRLS is committed to minimizing our environmental impact through sustainable practices. We seek to reduce waste, conserve resources, and adopt eco-friendly processes in our production and operations.

 

7. Hours of Work and Compensation

• Hours of Work: IDON SRLS complies with all applicable laws regarding working hours, including overtime. We believe in maintaining a work-life balance and expect our suppliers to ensure that their employees do not work excessive hours.
• Compensation: We are committed to providing fair and competitive compensation that meets or exceeds legal standards. All employees must receive clear and transparent information regarding their wages and benefits. Suppliers must also adhere to these principles, ensuring that their workers are compensated fairly.

 

8. Quality and Excellence

• Commitment to Quality: Iconic Puzzles is dedicated to producing high-quality wooden puzzles that meet or exceed customer expectations. We prioritize attention to detail, craftsmanship, and continuous improvement in all aspects of our work.
• Customer Focus: Our customers are at the heart of everything we do. We are committed to delivering exceptional service, addressing customer needs promptly, and ensuring satisfaction with every product we offer.

 

9. Social and Environmental Responsibility

• Supplier Audits: To ensure our suppliers uphold the same social and environmental standards, we require them to undergo SMETA (Sedex Members Ethical Trade Audit) assessments annually. The results of these audits must be shared with us to verify compliance with ethical labor practices and environmental stewardship.

 

10. Professionalism and Confidentiality

• Professional Conduct: All employees and directors are expected to maintain professionalism in their interactions, both internally and externally. This includes respecting others, honoring commitments, and upholding the company’s values in all business dealings.
• Confidentiality: We protect the confidentiality of sensitive information related to our business, customers, and partners. Employees and suppliers must safeguard this information and ensure it is only shared with authorized individuals.

 

11. Innovation and Creativity

• Encouraging Innovation: IDON SRLS encourages creative thinking and innovation across all areas of our business. We believe that continuous improvement and the pursuit of new ideas are essential to maintaining our leadership in the market.
• Intellectual Property: We respect intellectual property rights and expect our employees and suppliers to do the same. Unauthorized use or distribution of intellectual property is strictly prohibited.

 

12. Reporting and Addressing Violations

• Raising Concerns: Any violations of this Code of Conduct, or any concerns regarding unethical behavior, should be reported to management immediately. IDON SRLS is committed to investigating all reports thoroughly and taking appropriate action.
• Non-Retaliation Policy: We maintain a strict non-retaliation policy to protect individuals who report violations or unethical behavior in good faith. Retaliation against whistleblowers will not be tolerated.

 

 

Acknowledgment

All employees, directors, and suppliers of IDON SRLS are required to acknowledge and adhere to this Code of Conduct. By committing to these principles, we ensure that IDON SRLS remains a trusted, ethical, and respected leader in the wooden puzzles industry.

This Code of Conduct reflects the values and expectations of IDON SRLS and provides a solid foundation for ethical and responsible business practices across all levels of the company and its supply chain.